Contact Us

At Luxily, our goal is to deliver outstanding customer care. Should you have any questions, concerns, or require help, our support team is ready to guide you through every step.

Customer Support

Email: Support@luxily.online
For assistance with product information, order-related matters, or general queries, please reach us by email. Our replies are usually sent within 24–48 hours, Monday through Friday, from 9:00 AM – 5:00 PM (EST).
If you are writing about an order, kindly provide your Order Number so we can resolve your request promptly.

Business Hours

• Monday to Friday: 9:00 AM – 5:00 PM (Eastern Standard Time)

Business Address

Luxily: 1238 H St, Merced, California 95341, United States

Returns & Refunds

For issues related to returns or refunds, please provide your Order Number along with a short description of the matter. This information helps us process your request smoothly.
For complete information, please review our Return Policy and Refund Policy page.

Live Chat Support

You can access live chat on our website 24/7. Simply click the chat icon in the lower-right corner of any page for instant assistance.

Social Media

For more Information

Business Name: Luxily
Business Mail: Support@luxily.online
Business Hours: 9:00 AM – 5:00 PM (Monday – Friday)
Business Address: 1238 H St, Merced, California 95341, United States
Live Chat: 24/7 at the store